If the return or exchange is due to a manufacturer defect, the product must be in its original condition and unusedThe maximum limit for return or exchange is 3 days from receiving the orderIn case of retune or exchange, shipping coast are costumer's responsibility, not Nostalgia storeNostalgia store is not responsible for any delay by the delivery companyIn case the customer dose not meet the terms of condItion of return or exchange for the product, it will be shipped back to the same address